Terms & Conditions

1. About Our Services

4Steps Travel provides travel planning and travel-related services, which may include:

• Domestic and international holiday packages
• Customized itineraries
• Hotel bookings
• Flight and travel assistance
• Airport transfers
• Sightseeing
• Activities and excursions
• Visa and documentation assistance where applicable
• Other travel-related arrangements requested by customers

The exact services included in a booking will be specified in the quotation, itinerary, invoice or booking confirmation provided to the customer.

2. Enquiries and Quotations

Travel enquiries submitted through our website, WhatsApp, phone or other communication channels do not automatically constitute a confirmed booking. Quotations are subject to availability and supplier confirmation. Prices may change before confirmation due to changes in:

• Hotel availability
• Airfares
• Exchange rates
• Taxes
• Government charges
• Fuel surcharges
• Supplier rates
• Other applicable charges

A booking becomes confirmed only after the required payment has been received and the booking has been confirmed by 4Steps Travel and/or the relevant travel supplier.

3. Booking Confirmation

Customers should carefully check the following before confirming a booking:

• Passenger/traveller names
• Travel dates
• Destination
• Hotel details
• Room category
• Number of travellers
• Flights, where applicable
• Transfers
• Sightseeing
• Meals
• Inclusions and exclusions
• Cancellation conditions
• Total price

Any error noticed after confirmation should be reported to us immediately.

4. Payments

Payment schedules and amounts will be communicated in the relevant quotation, invoice or booking confirmation. A booking may require:

• Advance payment
• Partial payment
• Full payment
• Supplier-specific payment

The booking will be processed according to the payment terms communicated to the customer. Failure to make payment within the specified deadline may result in cancellation or loss of availability.

5. Prices

Unless specifically stated otherwise, quoted prices may be subject to applicable taxes, government charges, supplier fees or other charges. Where a quotation is based on limited-time availability, the price is not guaranteed until the booking is confirmed and the required payment is received.

6. Flights

Flight schedules, fares, baggage allowances, seat availability and airline policies are controlled by the relevant airline. Airlines may change flight schedules, timings, routes, baggage rules or other conditions. 4Steps Travel will assist customers with communication and available alternatives where possible, but cannot control decisions made by airlines.

7. Hotels

Hotel rooms are subject to availability and the hotel's own policies. Room views, room locations, early check-in, late check-out, special requests and upgrades are subject to hotel confirmation and cannot always be guaranteed. Hotel facilities and services may change without prior notice due to circumstances beyond our control.

8. Visa and Travel Documents

4Steps Travel may provide visa and documentation assistance where offered. Visa approval is solely at the discretion of the relevant embassy, consulate, immigration authority or government department. 4Steps Travel does not guarantee visa approval, processing time or entry into any country. Travellers are responsible for providing accurate and valid documents and information and for meeting applicable passport, visa, immigration, vaccination and entry requirements.

9. Customer Responsibility

Customers are responsible for:

• Providing accurate personal and travel information
• Ensuring passports and travel documents are valid
• Obtaining required visas and permits
• Following airline, hotel, immigration and destination rules
• Arriving at airports, stations and pick-up points on time
• Following applicable local laws and regulations

4Steps Travel is not responsible for problems caused by incorrect information supplied by the customer or failure to meet travel requirements.

10. Travel Insurance

Travel insurance may be recommended for applicable trips. Unless specifically included in your booking, travel insurance is not automatically included. Customers are encouraged to obtain appropriate travel insurance covering medical emergencies, trip cancellation, baggage loss and other relevant risks.

11. Changes to Your Booking

Any request to change travel dates, hotels, flights, room categories, passenger details, sightseeing or other services may be subject to:

• Availability
• Supplier rules
• Amendment charges
• Fare differences
• Taxes
• Other applicable charges

Any applicable additional amount will be communicated before the change is processed where reasonably possible.

12. Cancellation and Refunds

Cancellation and refund conditions vary depending on the services booked. The cancellation policy communicated in your quotation, invoice, booking confirmation and/or supplier terms will apply to the booking. Certain bookings may be:

• Non-refundable
• Partially refundable
• Subject to cancellation charges
• Subject to supplier-specific deadlines

Please refer to our Cancellation & Refund Policy for further information.

13. Force Majeure

4Steps Travel shall not be responsible for delays, cancellations, losses or additional expenses caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Severe weather
• Pandemics or epidemics
• War or civil unrest
• Government restrictions
• Strikes
• Airport closures
• Airline disruptions
• Border closures
• Political disturbances
• Other extraordinary events

Where possible, we will assist customers in communicating with relevant suppliers and identifying available alternatives.

14. Third-Party Suppliers

Many travel services are provided by independent third-party suppliers. Their own terms, conditions and cancellation policies may apply. 4Steps Travel will make reasonable efforts to coordinate with suppliers but cannot control the performance, policies or decisions of independent suppliers.

15. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, destination information, hotel facilities, prices, availability, schedules and other details may change. Website content should not be treated as a guarantee of availability, price or service.

16. Intellectual Property

The content, branding, logo, text, graphics, photographs and other material displayed on this website may belong to 4Steps Travel or its respective licensors and may not be reproduced or commercially used without permission.

17. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

18. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be published on this website with a revised "Last Updated" date.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Subject to applicable law, disputes may be subject to the jurisdiction of the appropriate courts in Ghaziabad, Uttar Pradesh.

20. Contact Us

4Steps Travel

• Address: C-587 B, Block C, Brij Vihar, Surya Nagar, Ghaziabad, Uttar Pradesh – 201011, India
• Phone / WhatsApp: +91 78278 72073
• Instagram: @4steps_travel
• Business Hours: 09:00 AM – 10:00 PM